COVID-19

Pour en savoir plus, visitez santeestrie.qc.ca/covid-19

Des questions? Appelez au 1 844 721-6094 (Estrie) ou au 1 877 644-4545.

COVID-19 | Population

General Information

For general information, Québec.ca/coronavirus

Multilingual information

General information and instructions in more than 30 languages 

 

Latest News in Estrie
View Latest News in Estrie >

On this page

We strive to provide the most up-to-date content. As the situation changes from hour to hour, we invite you to regularly consult this Web section.

Get tested

General information

People of all ages with COVID-19 symptom(s) can get tested.

Symptoms required to pass a COVID-19 test

In order to be tested, an individual must have:

One of the following symptoms: Fever OR recent cough, OR increase in chronic cough, OR difficulty breathing, OR sudden loss of smell or taste.

OR two of the following symptoms: sore throat, diarrhea, general malaise (either muscle aches, headache, severe fatigue, or loss of appetite).

Where to get tested

Walk-in (no appointment)

Centres désignés de dépistage (CDD)

Sherbrooke

CLSC Murray, 500, Murray Street, Sherbrooke

Opening hours: Every day from 7:00 a.m. to 7:00 p.m. 

Granby

Cegep de Granby, 235, rue Saint-Jacques in Granby

Opening hours: Every day from 11:00 a.m. to 7:00 p.m. 

Emergencies

Granit and des Sources 

  • Asbestos: hospital emergency department, CLSC, and centre d’hébergement
  • CSSS du Granit emergency department

Opening hours: Every day from 8:00 a.m. to 8:00 p.m. for an indefinite period of time.

  

With appointment

Designated assessment centres (DACs)

For an Appointment, call 1-877-644-4545.

 

Your condition will be assessed over the phone and you will be given an appointment at a DAC, if indicated.

 

Sherbrooke

  • GMF-R CMU du Sommet 
    1280 King Street East, Sherbrooke
    Monday to Friday 8:30 a.m. to 8:30 p.m. 
    Saturday, Sunday, holidays, 10:00 a.m. to 6:00 p.m. 

Cowansville

  • Clinique médicale de Cowansville
    101, Albert Street, Suite 1001, Cowansville
    Monday to Friday, 9:00 a.m. to 5:00 p.m.
    Sunday, 9:00 a.m. to 5:00 p.m.
    Closed on Saturday : appointment will take place in Granby

Granby

  • Cégep de Granby 
    235, rue Saint-Jacques, Granby 
    Monday to Friday, 9:00 a.m. to 5:00 p.m.
    Closed on Sunday : appointment will take place in Cowansville

Magog

  • Centre d’éducation des adultes des Sommets 
    350, rue St-David, Magog 
    Monday to Friday, 9:00 a.m. to 5:00 p.m.
    Closed on Saturday, Sunday and holidays

Coaticook

People will be referred to a DAC in Magog or Sherbrooke.

Symptoms

Get a medical consultation, with symptoms of COVID-19

Description

Designated assessment centres (DACs) perform the medical assessment of any patient with symptoms of influenza-like illness (ILI), gastroenteritis, or similar to COVID-19, whether or not he or she has a family doctor. Screening tests can also be performed there.

Criteria for an appointment at a Designated assessment centres (DACs)

Only those who meet the following criteria will be accepted at a designated assessment centre (DAC) by appointment only. 

  • Have symptoms of influenza-like illness (ILI), gastroenteritis, or COVID-19 infection

AND

  • Need primary health care that cannot be provided over the phone by their family doctor or primary-care nurse practitioner (PCNP)

For an Appointment

To get an appointment

Call 1-877-644-4545.

Your condition will be assessed over the phone and you will be given an appointment at a DAC, if indicated. 

 

Designated Assessment Clinic Locations

Sherbrooke

  • GMF-R CMU du Sommet 
    1280 King Street East, Sherbrooke
    Monday to Friday 8:30 a.m. to 8:30 p.m. 
    Saturday, Sunday, holidays, 10:00 a.m. to 6:00 p.m. 

Cowansville

  • Clinique médicale de Cowansville
    101, Albert Street, Suite 1001, Cowansville
    Monday to Friday, 9:00 a.m. to 5:00 p.m.
    Sunday, 9:00 a.m. to 5:00 p.m.
    Closed on Saturday : appointment will take place in Granby

Granby

  • Cégep de Granby 
    235, rue Saint-Jacques, Granby 
    Monday to Friday, 9:00 a.m. to 5:00 p.m.
    Closed on Sunday : appointment will take place in Cowansville

Magog

  • Centre d’éducation des adultes des Sommets 
    350, rue St-David, Magog 
    Monday to Friday, 9:00 a.m. to 5:00 p.m.
    Closed on Saturday, Sunday and holidays

Coaticook

People will be referred to a DAC in Magog or Sherbrooke.

Symptoms

Resources and Security Measures

Visitors and accompanying persons barred from entry

To protect those hospitalized or accommodated, here are the places where visitors and accompanying persons are currently prohibited:

  • Hospitals
  • Lont-term care centers
  • Rehabilitation centers
  • Intermediate resources
  • Private nursing homes

However, the following cases are exceptions:

  • Palliative and end-of-life care
    • Visiting is restricted to patients receiving palliative care in an imminent end-of-life situation (maximum of 1 to 2 visitors).
    • In the case of patients receiving palliative care but not in an end-of-life situation, technological or other means will be used instead of face-to-face visits.
    • Authorized visitors are limited to close family members, i.e., children, siblings (brother or sister), parents (father or mother), or significant others.
  • Maternity ward
    • Only one accompanying person per new mother allowed (always the same person).
    • No visitors are allowed.
    • Go to the nursing station upon arrival.
    • You must wash your hands.
    • You may be asked to fill out a questionnaire.
  • Pédiatrie
    • Only one accompanying person per child allowed (always the same person).
    • Go to the nursing station upon arrival.
    • You must wash your hands.
    • You may be asked to fill out a questionnaire.

 

For all other situations, please refer to the staff.

Postponement of surgical operations, procedures and appointments

A number of nonurgent surgical operations, interventions, and investigations will be postponed and rescheduled.

Don’t call us, we’ll contact individuals whose service is temporarily discontinued or postponed to inform them.

If you do not receive a call, consider that your appointment is maintained.

Self-care Guide

Pregnant Women | Children 0-17 Years

For pregnant women

  • To date, pregnant women do not appear to be at higher risk of contracting the coronavirus disease (COVID 19) than the general public.
  • In studies of pregnant women infected with the virus responsible for COVID 19 around the world, none of the babies were infected during pregnancy.
  • The virus responsible for COVID-19 was not detected in the amniotic fluid, placenta or breast milk of the infected pregnant women.
  • No cases of congenital abnormalities caused by the virus responsible for COVID-19 were observed. 

However: 

  • Due to the physiological changes that occur during pregnancy, pregnant women are at higher risk of developing complications following a respiratory infection.
  • The more serious the symptoms and the complications, such as pneumonia, the more significant the potential consequences are for the pregnant woman and her unborn child.
  • At this time, there is insufficient evidence on the coronavirus disease (COVID 19) to determine whether or not pregnant women and their unborn children are more at risk.

Preventive measures that apply to the general public also apply to pregnant women. 

Call 1 877 644-4545 if: 

  • You have symptoms of coronavirus disease (COVID-19) AND if you travelled in another country in the last 14 days; 

OR: 

  • If you had contact with a person who has COVID-19. 

For a Safe Maternity Experience Program
In Québec, pregnant or breastfeeding workers may be eligible for preventive re-assignment under the For a Safe Maternity Experience Program. Specific recommendations have been issued for pregnant women who work in health care settings, including medical clinics. Not all pregnant workers require a preventive re-assignment.

For children age 0 to 17 

  • Based on available evidence, children and teenagers account for a low percentage of cases (fewer than 1%). In general, they do not become severely ill. Most infected children have had mild symptoms.
  • Children over 3 months of age do not appear to be at higher risk of contracting the virus than adults. 
  • In addition to symptoms of coronavirus disease (COVID 19), children may sometimes experience diarrhea and vomiting. Preventive measures that apply to the general public also apply to children. Even if their symptoms are mild, children may be contagious. 

Call 1 877 644 4545 if : 

  • your child has a fever or a cough AND they returned from travelling less than 14 days ago; 

OR

  • they had contact with a person infected with the COVID 19 virus. 

See your doctor quickly or take your child to the emergency room

  • if they are under 3 months of age and have a fever. 

Consult the guide From Tiny Tot to Toddler: from pregnancy to age two 

Public Health Recommandations

Ressources for Seniors

Psychological Support

Are you experiencing stress, anxiety or depression associated with COVID-19?

All of these symptoms of stress, anxiety and depression are very normal in the context of a pandemic. Most people have the resources and mental strength to adapt to this type of situation. You should first rely on how you usually adapt to difficult situations. Get information on other ways for you to minimize the repercussions of these reactions in your daily life.

Telephone Numbers

Dedicated hotline for Estrie: 1-844-721-6094

  • Test centre schedule and criteria
  • Rules governing visits to our facilities
  • Postponed or cancelled appointments

Government of Quebec toll-free line: 1-877-644-4545

  • Opportunity to ask questions related to COVID-19

COLCORONA | COVID-19 Clinical study : 1 877 536-6837

 

  • For people who tested positive for COVID-19
  • To participate or obtain information

Share