COVID-19

To learn more, visit santeestrie.qc.ca/covid-19
Any symptoms? Use the Self-Assessment Tool

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Screening criteria and locations

On its website quebec.ca , the government of Quebec has posted a self-assessment tool for symptoms of COVID-19 We invite you to complete this document in order to obtain a recommendation on the next steps to follow, according  to your condition.

Screening criteria

6 months to 5 years old

If your child has any of the symptoms listed in this list, it is recommended that you keep your child at home and avoid contact with other people. 

Consult the Symptoms list and guideline (French)

6 to 17 years old

If your child has any of the symptoms listed in this list, it is recommended that you keep your child at home and avoid contact with other people. 

Consult the Symptoms list and guideline

Adults

All people 18 years of age and older with at least one of the following symptoms:

  • fever (oral temperature 38,1 ° C (100.6 ° F) and above;
  • sudden loss of smell without nasal obstruction with or without loss of taste
  • recent cough or worsening chronic cough;
  • shortness of breath;
  • difficulty in breathing;
  • Sore throat;
  • runny or stuffy nose. 

Or two of the following symptoms:

  • nausea (heartache) or vomiting;
  • diarrhea;
  • intense fatigue;
  • significant loss of appetite;
  • generalized muscle pain (not related to physical exertion);
  • headache.

People who have difficulty breathing (shortness of breath, feeling of suffocation) OR who have severe breathing difficulties even at rest (eg, shortness of breath that prevents you from speaking) should call 911.

For person with symptoms with a planned appointment

Designated assessment centres (DACs):

Required symptoms:

  • Requires primary health care that cannot be provided over the phone by their family physician or a primary-care nurse practitioner (PCNP).

AND

  • Shows symptoms of influenza-like illness (ILI) or COVID-19.

To get an appointment:

  • Contact your doctor's clinic or call 1-877-644-4545. An agent will transfer you to the COVID-19 call center in Estrie.
  • Your condition will be assessed over the phone and you will be given an appointment at a DAC, if indicated.
    • Sherbrooke
      75, rue J.-A.-Bombardier, Sherbrooke
      Monday to Friday: 8:30 a.m. to 8:30 p.m.
      Saturday and Sunday: 9:00 a.m. to 5 p.m.
    • Bromont
      50, chemin de Gaspé (Bloc A), Bromont
      Every day from 9:00 a.m. to 5:00 p.m.

Prioritization of testing

  • people who have been asked by public health authorities to get tested;
    • Moderate- to high-risk close contacts who are symptom-free should be tested only once during their 14-day period, approximately on day 6 from the last contact. Isolation continues even if the test is negative. 
    • Contacts should be tested if they develop symptoms (even if they have already been tested and were negative).

  • Individuals who have symptoms of COVID-19 and who, as a result of a call to the COVID-19 information line or taking Self-Assessment Tool, have received a recommendation to get tested.

If you don't have symptoms, if you have'nt been in close contactwith someone who has COVID‑19,or if Public Health has not contacted you, it is not recommended that you get tested.

Groups not prioritized for testing

  • Individuals with COVID-19 who have already tested positive for it. Retesting to confirm the end of your isolation is not recommended.
  • "Contacts of contacts": Individuals in close contact with another person who is in isolation because they have been in close contact with a COVID-19 positive case.
  • Individuals who were notified about the COVID Alert application but who have not been contacted by Public Health.

Individuals who have tested positive for COVID-19 within the past three months and who are symptomatic again should call 1-877-644-4545 for an appointment at a designated assessment clinic. They must not go to a designated screening centre.

Travellers

Additional symptom information

Where to get tested

Visit the testing location closest to your home, as the testing capacity is adapted to the local population. For example, you may be denied access to a testing location outside of your local service network (RLS).

Please bring your valid health insurance card and / or hospital card.

IMPORTANT: Be sure to give your address in the Eastern Townships (Estrie) when taking the screening test.

Walk-in (no appointment)

Reduce your waiting time: register your information in advance in our system to take a screening test without making an appointment!

  1. Click on this link: Register me without an appointment.
  2. Fill out the questionnaire in full, following the instructions. 
  3. Go to a designated walk-in screening centre.
  4. Tell the person at the reception desk that you have completed your registration form for walk-in screening.

Designated screening centers

  • RLS de Sherbrooke
    75, J.-A.-Bombardier Street, Sherbrooke
    Opening hours: Every day from 7:00 a.m. to 7:00 p.m. no appointment
  • RLS La Pommeraie
    50, chemin de Gaspé,  Bloc A, Bromont
    Opening hours: Every day from 9:00 a.m. to 7:00 p.m. no appointment
  • RLS de la Haute-Yamaska
    574, Principale Street, Granby 
    With symptoms : Monday to Friday | 2 p.m. to 6 p.m.  
    Without symptoms (called by the Public Health, waiting for a surgery, etc.) : Monday to Friday | 1 p.m. to  p.m.

People who come to the walk-in screening site at the end of the day may be invited to return the next day (depending on the number of people tested during the day). 

Screening locations (upon appointment)

Screening service points

  • RLS du Granit 
    3293,  Victoria Sreet, Lac-Megantic
    Opening hours: Monday to Friday, from 9:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 4:00 p.m.
    Call for an appointment: https://cv19quebec.ca/s/?language=en_CA or 855 244-1548, every day from 8:00 a.m. to 8:00 p.m.
    Appointments are given for the next day only.
  • RLS de la Haute-Yamaska
    574, rue Principale, Granby
    Opening hours: Monday to Friday
    Call for an appointment: https://cv19quebec.ca/s/?language=en_CA or 450 305-0731, every day from 8:00 a.m. to 8:00 p.m.
    Appointments are given for the next day only.
  • RLS des Sources 
    305, Lafrance Street, Asbestos
    Opening hours: Monday to Friday, 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m.
    Call for an appointment: https://cv19quebec.ca/s/?language=en_CA or 1-855-244-1548, every day from 8:00 a.m. to 8:00 p.m.
    Appointments are given for the next day only.
  • RLS de Memphrémagog
    2700, Sherbrooke Street, Magog
    Opening hours: Monday to Friday, 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 3:00 p.m.
    Call for an appointment: https://cv19quebec.ca/s/?language=en_CA or 819-481-0851, every day from 8:00 a.m. to 8:00 p.m.
    Appointment may be given on the same day. It is recommanded to call the day before. 

Waiting for a test result

Consult the "After your screening test..." flyer

Waiting for a test result (more than 72 hours)

To Estrians who have been waiting for their COVID-19 test results for at least 72 hours.

What to do to receive my result

Email at resultats.covid19.ciussse-chusanti-spam@anti-spamssss.gouv.qcanti-spam.anti-spamca:

  • your name
  • your birth date
  • your phone number
  • the location where your test was taken

A staff member wil contact you as soon as possible only if your test was taken at least 3 days ago. 

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