Blood, Tissue and Fluid Sampling

SERVICES BY APPOINTMENT ONLY 

Online

Make an appointment at clicsante.ca

By telephone

Call 1-833-255-1995 or 819-565-4845, for the following situations: 
 

  • Urgent (less than 24 hours) or semi-urgent (24 to 48 hours) collection requested by a prescriber
  • Special tests (e.g., glucose challenge test, cortisol, venous blood gases);
  • Patients without Internet access, who require assistance, or who have special needs (functional or cognitive limitations).

Monday to Friday 8:00 a.m. to 4:00 p.m. (exept on holidays).

 

To cancel your Blood, Tissue or Fluid Sampling appointment, go to clicsante.ca

Attention

  • No appointment required to bring a sample taken home
  • There is a separate collection service for :

Need help booking or cancelling an appointment on Clic Santé?

Here are step-by-step guides, available in several languages:

Book an appointment :

Cancel an appointment :

Primary Services Offered

  • Blood sampling
  • Diabetes testing (glucose tolerance test)
  • Routine diagnostic tests
  • Specialized and highly specialized analyses in biochemistry, hematology, microbiology, pathology, coagulation, blood bank, serology, immunology, and medical genetics

Some samples require an appointment or specific preparations (e.g., fasting). Read your physician's request attentively.

Rules to follow during your appointment at the collection centre

  • You should arrive only 5 minutes before your appointment.
  • Wearing a face covering (handcrafted mask) is mandatory.
  • Have your appointment confirmation number, provincial health-insurance card, and  prescription with you (if your doctor has given you a paper copy).
  • You may not be accompanied unless the person is required for medical or assistance reasons (minor, cognitive impairment, mobility aid, etc.).
ATTENTION: if you have a fever or cough, cancel your appointment online or by telephone. You can call 819-565-4845 or toll-free at 1-833-255-1995 to be referred to a collection centre for users with one or more COVID-19 symptoms or who have COVID-19.  

Mandatory information for prescriptions

To ensure the reliability and timeliness of results, the following information must be provided on your prescription.
  • Your first and last name
  • Your health card number
  • The first and last name of the prescriber
  • The license number of the prescriber
  • The signature of the prescriber* and the date of the prescription
  • The full address and telephone number of the place where results must be sent
  • The first and last name of the physician who must receive a copy of your results (if any), their license number, and full address
  • The clinical information relevant to the interpretation of results
  • The tests ordered
Prescriptions that do not contain this information will be refused and the sample will not be taken.

Samples taken at home: Identification of your sample

Some samples are taken at home. Before taking your sample to the specimen collection centre, make sure the following information appears on the label.
  • Your first and last name
  • Your health card number
  • The time and date the sample was taken;
  • The type and site of the sample, when applicable (e.g.: throat, sputum, right ear, etc.)
Samples that do not contain that information will not be analyzed in the laboratory.
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