Making a Complaint or Expressing Dissatisfaction

Would you like to make a complaint or express dissatisfaction about care or services that our institution has provided or will provide?

Do you feel that your rights (French) have not been respected?

Tell us and you will be heard.


Need assistance?


Four Ways to Make a Complaint

Your Complaint: Important and Confidential

Regardless of your level of dissatisfaction, your issue will be handled with confidentiality, consideration, and empathy by the staff of the Bureau des plaintes et de la qualité des soins et services.