Your health guide : a simple tool to make enlightened decisions regarding your health

What are your options if...

You are worried

For non-urgent health problems or psychosocial problems: dial 811 for Info-Santé ou Info-Social

For suicidal thoughts: dial 1 866 APPELLE (1 866 277-3553)

Visit the digital Primary Care Access Point (GAP) to be referred to the appropriate health service.

For medications or for advice: call your pharmacist

For other problems: call the medical clinic of your family physician (GMF, family medicine group) 

You are ill

Dial 811 for Info-Santé

Call your pharmacist

visit the digital Primary Care Access Point (GAP) to be referred to the appropriate health service.

Read the Decision Assistant if you have flu or stomach flu (gastroenteritis) symptoms

Schedule an appointment with your family physician (GMF)

Go to the emergency room if my situation is critical

You require care for a service

Go to the health reception desk of your CLSC (by appointment) for: 
  • Wound care
  • Ear irrigation
  • Screening
  • Removal of stitches
  • Change of dressing (bandaging)
  • And much more!
Go to the psychosocial reception desk of your CLSC for: 
  • Depression
  • Bereavement
  • Addictions (drug, alcohol, etc.)
  • Social support
  • Stable mental health problem
  • Relationship problems 
  • Crisis or difficult situation
  • Family issues
  • Intellectual disability and autism
Go to your CLSC to monitor or follow up on your chronic disease:
  • Tobacco cessation
  • Diabetes
  • Nutrition, weight loss
  • Heart problems
  • Respiratory problems
  • Kidney problems
  • Hypertension

You need a family physician

Enroll with the family physician acces registry (GAMF) Requests are prioritized according to your health status. Possibility of a check-up with a nurse.

Where to go for your other needs

Equipment loans

At your CLSC if you receive home care or home support services. In all other cases, go to a pharmacy or a specialized shop.

Contraception (Morning-after pill)

At your pharmacyCLSC, school nurse or Youth clinic (25 years or younger)

Interruption of pregnancy

At a Planned parenthood clinic (Sherbrooke) or CLSC de Cowansville-du-Sud (Cowansville)


On our pregnancy and birth page

Sexually transmitted and blood-borne infections

At the Youth clinic for 25 years or younger (Sherbrooke or Granby)

Flu and Stomach Flu

The Flu

The flu (influenza) is transmitted very easily and can cause serious complications, especially in more vulnerable people.

Stomach Flu (gastroenteritis)

The “Gastro” is an inflammation of the lining of the stomach and intestine, which causes diarrhea and vomiting.

Facilities and emergencies

Looking for a facility?

Find the le nearest facility Consult the list >

Guide by Local Services Network

Service Satisfaction

Your experience throughout your stay at the CIUSSS de l'Estrie  CHUS is important to us.

There are various means available to you to share your opinion.

Making a Complaint or Expressing Dissatisfaction