Informal Caregivers

Informal caregivers take part in the care and services provided to users, regardless of the age, living environment, or nature of the disability of the people they support. It is therefore important to support their role on a daily basis.

Are you an informal caregiver or a visitor?

1.    A Caregiver provides support to one or more members of his or her immediate circle who has or have a temporary or permanent physical, psychological, psychosocial or other incapacity, regardless of their age or living environment, and with whom the person shares an emotional bond as a family member or otherwise.

The support is continuous or occasional, and short or long term, and is provided on a non-professional basis and in a free, enlightened and revocable manner in order, among other things, to promote the care receiver’s recovery and the preservation and improvement of his or her quality of life at home or in other living environments.

2.    A visitor is a person who wishes to visit a user who is not a family member and who does not meet the definition of informal caregiver (e.g., courtesy visit). 

Other Resources

Do you have questions about your relative's rights or your role as an informal caregiver? Do you have a complaint or dissatisfaction to express pertaining to your relative? Do you want to know the rules of care and service environments? Resources are available for you.

Your Relative's Rights

Learn more about your role as an informal caregiver:

Voice mail: 819-780-2220, ext. 40444

In order to visit a relative or a loved one:

How to prepare a visit

For support in your role as an informal caregiver

Links of Interest


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