Informal Caregivers

Informal caregivers take part in the care and services provided to users, regardless of the age, living environment, or nature of the disability of the people they support.

It is therefore important to support their role on a daily basis.

Relatives are welcome at any time in hospitals and nursing homes, provided their presence is beneficial and safe for users. 

See instructions and exceptions

Are you an informal caregiver or a visitor?

1.    A Caregiver provides support to one or more members of his or her immediate circle who has or have a temporary or permanent physical, psychological, psychosocial or other incapacity, regardless of their age or living environment, and with whom the person shares an emotional bond as a family member or otherwise.

The support is continuous or occasional, and short or long term, and is provided on a non-professional basis and in a free, enlightened and revocable manner in order, among other things, to promote the care receiver’s recovery and the preservation and improvement of his or her quality of life at home or in other living environments.

 
2.    A visitor is a person who wishes to visit a user who is not a family member and who does not meet the definition of informal caregiver (e.g., courtesy visit). 

Teaching videos (French)

Qu'est-ce qu'une personne proche aidante?


Le rôle de la personne proche aidante


Vous visitez une personne hospitalisée?


Se préparer au congé de l'hôpital


 

Care and services adapted to the needs of people aged 75 and over!

Learn more > (French)

 

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