Pour en savoir plus, visitez

Des questions? Appelez au 1 844 721-6094 (Estrie) ou au 1 877 644-4545.

Coronavirus - COVID-19

Information Line Specific for Estrie :  1-844-721-6094

COVID-19 Information Line  | 1- 877-644-4545 (toll free)

Which line should I call?

Cas confirmés en Estrie

Territoire                Nombre de cas   Depuis le dernier bilan
La Pommeraie (excluant Bromont)67+3
Haute-Yamaska (incluant Bromont)        120+9
Val Saint-François
Des Sources14+1
Données du 6 avril 2020
Source : Compilation interne, Direction de la santé publique


Nombre de décès : 12 (augmentation de trois décès depuis le dernier bilan)
Nombre de cas confirmés hospitalisés : 42 (augmentation de trois cas depuis le dernier bilan)
Nombre de personnes aux soins intensifs : 11 (augmentation de deux cas depuis le dernier bilan)



COVID-19 Test Centres in Estrie



Only persons meeting these three criteria can be tested at one of the four COVID-19 walk-in test centres Since March 12, 2020:

  • Returning from a trip outside Canada 
  • Having one or more of these symptoms:
    • Fever
    • Cough
    • Breathing difficulties 

  • The symptoms must have started within 14 days of returning from the trip.

Moreover, only persons domiciled in the Estrie region will be tested at the CIUSSS de l'Estrie - CHUS test centres.


Screening Priority

Individuals with any of the four symptoms (cough or fever or difficulty breathing or sudden loss of sense of smell) who visit COVID-19 testing centres will be screened according to the following priorities:

  1. In-patient and emergency-department patients with a clinical or radiological diagnosis compatible with VIDOC-19.
  2. Symptomatic health-care and social-service professionals (including paramedics and pharmacists) in direct contact with patients.
  3. Residents of long-term care facilities (CHSLDs) and private seniors' residences (RPAs) who are symptomatic or die unexpectedly with a suspected infectious respiratory cause (including IR-FTRs and individuals in transitional accommodation for vulnerable persons, homes, or shelters).
  4. Symptomatic individuals living in remote, isolated, or First Nations/Inuit communities with limited access to a hospital.
  5. Symptomatic first responders or public-safety workers and other workers providing essential services (workers from recognized essential community agencies, private seniors' residences, addiction resources, police, firefighters, correctional services).
  6. Some symptomatic people in the community upon direct recommendation by the public-health director: prisoners, custodial staff for essential services, returning travellers, and confirmed case contacts.


  • Asbestos: hospital emergency department, CLSC, and centre d’hébergement
  • CSSS du Granit emergency department
  • Tent at Hôtel-Dieu de Sherbrooke
  • Tent at Hôpital de Granby

Opening hours: Every day of the week from 8:00 a.m. to 8:00 p.m. for an indefinite period of time.

Waiting for test results?

If you have been tested for COVID-19, there is no need to call for your results. You will be called as soon as the results are available, whether they are positive or negative.

If you haven't received your test results within four days after testing, e-mail depistage.covid19.ciussse-chusanti-spam@anti-spamssss.gouv.qcanti-spam.anti-spamca. Include your full name, a valid phone number, and the place and date of testing.

Please note that this e-mail address is only for people living in the Estrie region. Requests for information on any other topic will not be answered.

While awaiting the results, follow the procedure.

Cliniques désignées d’évaluation (CDÉ)


Only those who meet the following criteria will be accepted at a designated assessment centre (DAC) by appointment only. 

  • Have symptoms of influenza-like illness (ILI), gastroenteritis, or COVID-19 infection


  • Need primary health care that cannot be provided over the phone by their family doctor or primary-care nurse practitioner (PCNP)



  • GMF-R CMU du Sommet
    1280 King Street East, Sherbrooke
    7 days a week
    8:30 a.m. to 8:30 p.m. 


  • Clinique médicale de Cowansville
    101, Albert Street, Suite 1001, Cowansville
    7 days a week
    8:00 a.m. to 8:00 p.m.

Granby (to come)

Magog (to come)

For an Appointment

Call 1-877-644-4545.


Your condition will be assessed over the phone and you will be given an appointment at a DAC, if indicated.


Security Measures

Visitors and accompanying persons barred from entry

To protect those hospitalized or accommodated, here are the places where visitors and accompanying persons are currently prohibited:

  • Hospitals
  • Lont-term care centers
  • Rehabilitation centers
  • Intermediate resources
  • Private nursing homes

However, the following cases are exceptions:

  • Palliative and end-of-life care
    • Visiting is restricted to patients receiving palliative care in an imminent end-of-life situation (maximum of 1 to 2 visitors).
    • In the case of patients receiving palliative care but not in an end-of-life situation, technological or other means will be used instead of face-to-face visits.
    • Authorized visitors are limited to close family members, i.e., children, siblings (brother or sister), parents (father or mother), or significant others.
  • Maternity ward
    • Only one accompanying person per new mother allowed (always the same person).
    • No visitors are allowed.
    • Go to the nursing station upon arrival.
    • You must wash your hands.
    • You may be asked to fill out a questionnaire.
  • Pédiatrie
    • Only one accompanying person per child allowed (always the same person).
    • Go to the nursing station upon arrival.
    • You must wash your hands.
    • You may be asked to fill out a questionnaire.


For all other situations, please refer to the staff.

Postponement of surgical operations, procedures and appointments

A number of nonurgent surgical operations, interventions, and investigations will be postponed and rescheduled.

Don’t call us, we’ll contact individuals whose service is temporarily discontinued or postponed to inform them.

If you do not receive a call, consider that your appointment is maintained.

Self-care Guide

Pregnant Women | Children 0-17 Years

For pregnant women

  • To date, pregnant women do not appear to be at higher risk of contracting the coronavirus disease (COVID 19) than the general public.
  • In studies of pregnant women infected with the virus responsible for COVID 19 around the world, none of the babies were infected during pregnancy.
  • The virus responsible for COVID-19 was not detected in the amniotic fluid, placenta or breast milk of the infected pregnant women.
  • No cases of congenital abnormalities caused by the virus responsible for COVID-19 were observed. 


  • Due to the physiological changes that occur during pregnancy, pregnant women are at higher risk of developing complications following a respiratory infection.
  • The more serious the symptoms and the complications, such as pneumonia, the more significant the potential consequences are for the pregnant woman and her unborn child.
  • At this time, there is insufficient evidence on the coronavirus disease (COVID 19) to determine whether or not pregnant women and their unborn children are more at risk.

Preventive measures that apply to the general public also apply to pregnant women. 

Call 1 877 644-4545 if: 

  • You have symptoms of coronavirus disease (COVID-19) AND if you travelled in another country in the last 14 days; 


  • If you had contact with a person who has COVID-19. 

For a Safe Maternity Experience Program
In Québec, pregnant or breastfeeding workers may be eligible for preventive re-assignment under the For a Safe Maternity Experience Program. Specific recommendations have been issued for pregnant women who work in health care settings, including medical clinics. Not all pregnant workers require a preventive re-assignment.

For children age 0 to 17 

  • Based on available evidence, children and teenagers account for a low percentage of cases (fewer than 1%). In general, they do not become severely ill. Most infected children have had mild symptoms.
  • Children over 3 months of age do not appear to be at higher risk of contracting the virus than adults. 
  • In addition to symptoms of coronavirus disease (COVID 19), children may sometimes experience diarrhea and vomiting. Preventive measures that apply to the general public also apply to children. Even if their symptoms are mild, children may be contagious. 

Call 1 877 644 4545 if : 

  • your child has a fever or a cough AND they returned from travelling less than 14 days ago; 


  • they had contact with a person infected with the COVID 19 virus. 

See your doctor quickly or take your child to the emergency room

  • if they are under 3 months of age and have a fever. 

Consult the guide From Tiny Tot to Toddler: from pregnancy to age two 

Public Health Recommandations

Psychological Support

Are you experiencing stress, anxiety or depression associated with COVID-19?

All of these symptoms of stress, anxiety and depression are very normal in the context of a pandemic. Most people have the resources and mental strength to adapt to this type of situation. You should first rely on how you usually adapt to difficult situations. Get information on other ways for you to minimize the repercussions of these reactions in your daily life.

Participer à une étude clinique pour le traitement des personnes testées positives à la COVID-19

Comment faire sa part pour arrêter la progression de la COVID-19? En participant à l’étude clinique en cours : COLCORONA. Si vous ou quelqu’un que vous connaissez avez reçu un diagnostic de COVID-19, vous ou cette personne pourriez prendre part à cette étude. Pour plus d’information, dont les critères d’admissibilité, visitez le ou téléphonez au 1 877 536-6837.

Telephone Numbers

Dedicated hotline for Estrie: 1-844-721-6094

  • Test centre schedule and criteria
  • Rules governing visits to our facilities
  • Postponed or cancelled appointments

Government of Quebec toll-free line: 1-877-644-4545

  • Opportunity to ask questions related to COVID-19