Mental health care

How to access mental health care services: 

If you don't have a family doctor... 

If you already have a family doctor...

Consult him or her. Your doctor can:

  • Assess your physical and mental health and request the tests you need;
  • Prescribe appropriate treatments for your condition;
  • Monitor your health status temporarily or regularly;
  • Refer you to the CLSC for an adapted evaluation or a follow-up;
  • File with the Mental Health Access Mechanism a request for a consultation. 

    What is the Mental Health Access Mechanism? It is the gateway to accessing mental health care and services for adults. Its purpose is to guide you to the appropriate service. The team performs a general situational assessment and determines which service can best respond to your needs.

Access to services

Psychosocial intake

Business hours are usually from 8:00 a.m. to 4:00 p.m.

Outside of these hours, please call Info-Santé by dialing 8-1-1.

You can also contact the nearest CLSC.

Contact the nearest Psychosocial intake

Sherbrooke | 819-780-2220, ext. 48415

Des Sources | 819-879-7158, ext. 39438

Coaticook | 819-849-9102, ext. 57344

Memphrémagog | 819- 843-2572 ou toll free 1- 800-268-2572

Granit | 819-583-2572, ext. 37512

Haut-Saint-François | 819-821-4000, ext. 38264

Val-Saint-François | 819-542-2777, ext. 55200

La Pommeraie | 450-266-4342, ext. 34608

Haute-Yamaska | 450- 375-8000, ext. 65325 

What to do when dealing with first-episode psychosis (FEP)?

Signs, symptoms, and services provided to those presenting with first episode psychosis (FEP)

What is FEP?

Anyone can have a FEP. FEP is a loss of contact with reality which affects a person's functions, mood, emotions, behaviour, thoughts, and discourse.

Main symptoms:

  • Confused and illogical thoughts: The person jumps from one idea to another, has a strong and unusual conviction, and has a strange, disconnected discourse.
  • Inappropriate feelings: Inappropriate, exaggerated, or unrealistic feelings (divergence between the feeling and reality).
  • Strange thoughts
  • Unusual behaviour: Social withdrawal, insomnia, isolation, laughing for no apparent reason, loss of interest, lack of motivation, difficulty getting organized and functioning normally. The individual may become much less active or no longer show interest in things they previously enjoyed.
  • Auditory or visual hallucinations: perceiving unreal things which can affect all the senses. They seem real to the person experiencing the hallucinations, but nobody else can confirm them.
  • Beliefs: Obsessive and unreasonable ideas that may appear strange to others (delusions).

Services offered by the CIUSSS de l’Estrie – CHUS

  • Specialized interventions that are accessible and rapid throughout our territory 
  • Target client group: 12 to 35 years old

Contact the team

Have you noticed any symptoms? Getting treatment rapidly increases the odds of recovery.

The FEP team: 1888440-4559

Psychotic symptoms?

Take the test:

To learn more: (French only)

Quebec Program for Mental Disorders (PQPTM): From Self-Care to Psychotherapy

 The Quebec Program for Mental Disorders (PQPTM): From Self-Care to Psychotherapy is intended for anyone who has a suspected or confirmed common mental health disorder (anxiety and mood disorders). 

Its goal is to improve access to mental health services by providing a range of diversified interventions that are recognized for their efficacy (e.g., self care, psychological education, assistance, family interventions). The PQPTM also enhances the supply of public services in psychotherapy. 

Every person will receive adapted services at the opportune moment and provided by a qualified professional.

All Québec citizens insured by the Régie de l’assurance maladie du Québec (RAMQ) and who receive public health care and social services have free access to the PQPTM. 

For further information: Stepped mental health care and services: from self-care to psychotherapy